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Customs and ticket checks
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From ticket validity to customs, here is some advice to ensure you have everything in order and enable you to travel with peace of mind.
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 Ticket checks
Ticket inspectors will check your ticket during the journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time:
- Identity card or passport for Senior, Jeune (Young persons), Normal enfant (Normal child) and Baby Pass tickets.
- Carte Fréquence SNCF (SNCF frequent traveller card) for Abonnement France (France season ticket).
- Carte Abonnement demi-tarif CFF (CFF half-fare season ticket) for Abonnement Suisse (Switzerland season ticket).
- Cartes Fréquence SNCF (SNCF frequent traveller card) and Abonnement Général CFF (CFF general season ticket) or Abonnement demi-tarif CFF (CFF half-fare season ticket) for Abonnement France + Suisse (France + Switzerland season ticket).
- Carte Abonnement Général CFF (CFF general season ticket), Swiss Pass, Inter Rail Switzerland Pass, Eurail Selectpass for pass 3 tickets.
- Presentation of outbound and return tickets for Loisir (Leisure) fares.
- Presentation of proof of eligibility for wheelchair-bound passengers and visually impaired passengers (reduced mobility card, medical certificate, disability card with mention of "cécité" (blindness/visual impairment) or “étoile verte” (green star).
Police and customs checks
At country borders, police and customs checks are carried out:
- on board the TGV Lyria train on the Lausanne-Paris, Bern-Paris and Zurich-Paris lines.
- in Geneva station for the Geneva-Paris line.
These checks require you to present your identity card (currently valid) or passport (currently valid or expired less than five years ago).
For travellers of nationalities other than French and Swiss and for travellers from countries that are not part of the Schengen Agreement, other formalities may be necessary. Find out more from the relevant authorities before you make your TGV Lyria journey.
To find out more, go to the Travel documents section
Tax refunds for purchases in France
Residents of non-European Union countries who make purchases worth €175 or more (on the same day in the same shop) should obtain a VAT refund form from the checkout.
This form must be stamped by French customs officials. If there are no checks on board the TGV Lyria train, you can put this form in the Customs box in Switzerland if you leave your TGV Lyria train in Geneva, Vallorbe, Lausanne or Neuchâtel.
Once the form has been stamped, you can send it off in the attached envelope to obtain your refund. If the form bears the words “Global Refund” (excluding purchases made at Galeries Lafayette), you can obtain your refund directly from the bureau de change at the following CFF train stations: Zurich HB, Basel SBB, Chur and Bern.
Tax refunds for purchases in Switzerland
Customers who live outside Switzerland and who make purchases worth 300 CHF or more (on the same day in the same shop) will be given a VAT refund form at the checkout.
This form must be stamped by Swiss customs officials.
Once the form has been stamped, you can send it off in the attached envelope to obtain your refund. If the form bears the words “Global Refund”, you can obtain your refund directly from the “Global Refund” desks in Paris as detailed on your envelope.
Good to know
The information is provided as a rough guide only. Should you encounter any problems, please contact the local authorities. Lyria cannot be held liable under any circumstances.
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