Last update: 19/01/2022
From 3 January, to comply with government guidelines, the sale of food and catering services on board our trains will be suspended. Passengers may still briefly remove their masks to eat or drink. The BUSINESS 1ERE service will resume from 31 January.
A face mask is mandatory for children aged 6 or more.
Last update: 21/01/2022, 11:19
Our customers and employees' health, safety and well-being are our priority. We are closely following the information given by the health and governmental authorities on the development of the situation.
Wearing a facemask is mandatory aboard our trains, in stations, as well as on public transport in France and in Switzerland.
For all travel in France and all international travel on board our TGV Lyria trains, the health pass is required.
- All travels in France or international journeys with TGV Lyria requires a health pass (certificate of a complete vaccination schedule, PCR/antigenic test less than 24 hours old, or Covid recovery certificate less than 6 months old). To find out more about the health pass, visit the French government website.
- Controls of the health pass can be carried out at any time during your journey.
Conditions of entry into France from Switzerland:
A certificate of a complete vaccination scheme, PCR/antigenic test less than 24 hours old or Covid recovery certificate less than 6 months old is required to travel to France, in the context of the European health pass.
You must also carry a declaration on honour stating that you are not showing any symptoms of Covid-19 and that, to the best of your knowledge, you have not been in contact with any person with a confirmed case of Covid-19 during the 14 days prior to your trip.
These entry rules to France can change at any time as the public health context evolves. We therefore encourage you to find out more about the French entry requirements prior to your voyage on the website of the Ministry of the Interior.
Conditions of entry into Switzerland from France:
- From 22 January, only unvaccinated or unrecovered travellers entering Switzerland must present a PCR or antigen test.
- Rapid antigen test are valid for 24 hours from the time that the sample is taken. PCR tests are valid for 72 hours.
- Passengers arriving in Switzerland by train are exempt from completing an entry form.
- Exceptions apply to those who live in the border areas and to people entering Switzerland from the border areas. In these cases, there is no need to complete a contact form or to perform a test. In France, this includes the following regions: Grand Est, Bourgogne-Franche-Comté and Auvergne-Rhône-Alpes.
These entry rules to Switzerland can change at any time as the public health context evolves. We therefore encourage you to find out more about the Swiss entry requirements prior to your voyage on the website of the Swiss government.
Please respect the wearing of masks by our staff and customers.
- Where possible, access to the station, trains and sales areas is filtered (passenger flow is regulated).
- Customers not wearing a mask are not authorised to go on board. It is the responsibility of each passenger to wear a mask with them before boarding the train.
- For customers who do not have one, the sale of masks is guaranteed within the station and in the vicinity in France.
- All agents present during your journey are equipped with masks to ensure protection for all.
- Including children from 11.
Offering you the opportunity to wash your hands.
On board, supplies of water and soap in the toilets are checked regularly by the train manager.
Thorough cleaning of our trains
- On board, a full disinfection procedure (fumigation) is initiated in the event of suspected infection.
- Cleaning has been intensified and contact surfaces are disinfected with a virucide product
- WC: flushes, taps and door handles
- Passenger areas
- Internal and external doors and buttons
- Passenger tables
TGV Lyria trains are ventilated at all times thanks to an ultra-powerful filtering system. This enables air in the coaches to be filtered every 3 minutes, with complete renewal of the air every 9 minutes.
Health measures: protecting yourself and others
Please help us ensure the safety of everyone and fight the spread of the COVID-19 virus. Adhere to the following measures:
- Wash your hands regularly
- Cough or sneeze into your elbow or in a tissue
- Use disposable tissues and throw them away
- Greet without shaking hands or hugging
- Limit journeys and contacts to a minimum
- Maintain a safe distance of at least 1 metre
It is not always possible to keep your distance on public transport, and it is therefore obligatory to wear a mask.