Duty free

All the information to know on how to get refunded the taxes on your purchases.

Tax refund for your purchases in Switzerland

Customers who live outside of Switzerland and who purchase goods worth 300 CHF or more (paid the same day and in the same shop) receive a form at the cash desk for the refunding of VAT. This form must be stamped by an officer of the Swiss Customs services. 

Once this form has been stamped, you can send it using the attached envelope in order to receive your refund. If the form bears the "Global Refund" you can obtain your refund directly from the "Global Refund" offices in Paris as stated on your envelope.

Tax refund for your purchases in France

People who live outside of the European Union and who purchase goods worth €175 or more (paid the same day and in the same shop) receive a form at the cash desk for the refunding of VAT. This form must be stamped by an officer of the French Customs services. 

If no inspection is made on board TGV Lyria, this form can be placed in the Customs letter box in Switzerland if you leave the TGV Lyria at Geneva, Vallorbe, Lausanne or Neuchâtel. 

Once this form has been stamped, you can send it using the attached envelope in order to receive your refund.

This information is provided for information purposes only. In the event of problems, please contact the local authorities. Under no circumstances shall Lyria be held liable.