Conditions of the offer
Until 31 January
- Travel dates from 28 August 2020 up to 31 January 2021, booked from 28 August 2020 up to 31 January 2021 inclusive.
- The exchange and refund charge is €0 / CHF 0 (except in the event of any difference in the fare).
- Offer valid for a ticket booked via SNCF and SBB channels.
- Only valid for an exchange / refund on an international route, requested prior to the train departure.
- Exchange valid only on the same route and with TGV Lyria.
From 1 February
- Travel dates from 1 February 2021, booked from 5 January 2021 inclusive.
- Exchange charge: €0 / CHF 0 (except in the event of any difference in the fare).
- Refund charge: €30 / CHF 33
- Offer valid for a ticket with partial flexibility (changeable under conditions) booked via SNCF and SBB channels.
- Only valid for an exchange / refund on an international route, requested prior to the train departure.
- Exchange valid only on the same route and with TGV Lyria.
Sales and information at self-service machines, at stations, from SNCF shops, by telephone on 3635 (service at €0.40/min. + call costs), at OUI.sncf, at SNCF-approved travel agencies, at sbb.ch, at the ticket counter or from Rail Service on 0848 44 66 88 (CHF 0.08/min.).
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