Conditions of the offer
Depending on the booking and travel period, the exchange and refund charges are as follows:
For a journey this summer
- Travel dates up to 31 August, booked up to 31 August inclusive.
- The exchange and refund charge is €0 / CHF 0 (except in the event of any difference in the fare).
- Offer valid from 28 May for a modifiable ticket booked via the SNCF and SBB channels (all SNCF channels, including ch.oui.sncf and oui.sncf).
- Only valid for an exchange / refund requested prior to the train departure.
For a journey in autumn
- Travel dates from 1 September to 12 December for a flexible ticket booked between 9 June and 31 August inclusive.
- The exchange and refund charge is €1 / CHF 2 (except in the event of any difference in the fare), per person per journey for an individual modifiable ticket valid for international journeys.
- Offer valid from 30 June (the day that autumn sales open) for a modifiable ticket booked via the standard points of sale, including the SNCF and SBB channels, approved travel agencies, self-service machines and ticket counters.
- Valid only for an exchange / refund requested before the train departure.
Sales and information at self-service machines, at stations, from SNCF shops, by telephone on 3635 (service at €0.40/min. + call costs), at OUI.sncf, at SNCF-approved travel agencies, at sbb.ch, at the ticket counter or from Rail Service on 0848 44 66 88 (CHF 0.08/min.).