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Traffic Information on COVID-19 

Last update: 30/11/2020, 11:26

 

Our customers and employees' health, safety and well-being are our priority. We are following the information given by the health and governmental authorities on the development of the situation carefully.

Wearing a facemask is mandatory aboard our trains, in stations, as well as on public transport in France and in Switzerland. More information here about our safety and health measures.

 

  • Further to the new lockdown in France from Friday 30 October, any person travelling on French territory must have with them an “exempted movement certificate”. Essentially, the advice is to follow the instructions published by the French authorities at www.gouvernement.fr/info-coronavirus.
  • Further to an announcement by the Swiss Federal Council, travellers coming from Ile-de-France are no longer obliged to quarantine for 10 days when entering Switzerland in the context of authorised travel, accompanied by the corresponding certification.

Please consult the official Swiss government site to find all the updated details as well as exemptions: admin.ch.

  • Furthermore, new restrictive measures now apply in the canton of Geneva: ge.ch (in French)
  • You can still exchange or request a refund for your TGV Lyria tickets free of charge, for any travel until 4 January 2021 inclusive. 
  • In addition, bar catering is no longer provided from Monday 2 November until further notice, and the serving of hot meals at your seat in BUSINESS 1ÈRE class is suspended from 1 November.
  • BUSINESS 1ÈRE class is now unavailable for travel bookings between 1 November 2020 and 16 January 2021 inclusive.

 

 

TRANSPORT PLAN

The following trains are open for booking.

Please check these tables regularly for updates.

 

Transport plan, valid from 5 November until 1st December inclusive. Running trains, below.

N° TGV Lyria

Departure: Lausanne

Departure: Geneva

Arrival: Paris

9764 / 08:29 11:42

9776

/

16:29

19:42

 

N° TGV Lyria

Departure: Paris

Arrival: Geneva

Arrival: Lausanne

9763 08:18 11:29     /
9781 18:18 21:29     /

 

N° TGV Lyria

Departure: Zurich

Departure: Basel

Arrival: Paris

9230

17:34

18:34

21:38

 

N° TGV Lyria

Departure: Paris

Arrival: Basel

Arrival: Zurich

9213

12:22

15:26

16:26

 

 

Transport plan, valid from 2 December to 12 December inclusive. Running trains, below.

 

N° TGV Lyria

Departure: Lausanne

Departure: Geneva

Arrival: Paris

9764 / 08:29 11:42
9268 (3) 12:23 / 16:04

9776

/

16:29

19:42

9270 (4) 16:23 / 20:04

 

N° TGV Lyria

Departure: Paris

Arrival: Geneva

Arrival: Lausanne

9261 (3) 07:56 11:37
9763 08:18 11:29     /
9269 (4) 11:56 / 15:37
9781 18:18 21:29     /

 

N° TGV Lyria

Departure: Zurich

Departure: Basel

Arrival: Paris

9230

17:34

18:34

21:38

 

N° TGV Lyria

Departure: Paris

Arrival: Basel

Arrival: Zurich

9213

12:22

15:26

16:26

 

N.B : The train no. 9230 will have an extra stop at Dijon.

 

Transport plan, valid from 13 December to 4 January inclusive. Running trains, below.

N° TGV Lyria

Departure: Lausanne

Departure: Geneva

Arrival: Paris

9264 07:23 / 11:04
9764 / 08:29 11:42
9768 09:44 10:30 13:42
9770 / 12:30 15:42
9268 12:23 / 16:04
9776 / 16:30 19:42
9270/78 16:23 / 20:04
9784 19:44 20:30 23:42

 

N° TGV Lyria

Departure: Paris

Arrival: Geneva

Arrival: Lausanne

9261 07:56 / 11:37
9763 08:18 11:30 /
9269/79 11:56 / 15:37
9773 12:18 15:30 /
9775 14:18 17:30 18:15
9777 16:18 19:30 20:15
9277 17:56 / 21:37
9781 18:18 21:30 /

 

N° TGV Lyria

Departure: Zurich

Departure: Basel

Arrival: Paris

9206 (3)

07:34

08:34

11:38

9210 09:34 10:34 13:38
9218  11:34 12:34 15:38
9222 13:34 14:34 17:38
9230 17:34 18:34 21:38

 

N° TGV Lyria

Departure: Paris

Arrival: Basel

Arrival: Zurich

9203 07:22 10:26 11:26
9213 12:22 15:26 16:26
9215 (2) (5) 14:22 17:26 /
9219 16:22 19:26 20:26
9223 18:22 21:26 22:26

 

EXCEPTIONS: Trains no. 9768 and no.9218 do not run on Sunday 13 December 2020.

(1) This train has its terminus/departure at Basel instead of Zurich. Travellers with destination/departure Zurich should take a SBB train Basel<>Zurich. The TGV Lyria ticket (Paris<>Zurich) remains valid. For information on SBB Basel<>Zurich timetables, visit sbb.ch/en. 

(2) Does not run on Saturdays.

(3) Does not run on Sundays.

(4) Only runs on Sundays.

(5) This train has its terminus at Zurich from 25 December until 1st January inclusive. 

 

AFTER-SALES MEASURES

In order to offer maximum flexibility to passengers, TGV Lyria is putting commercial measures in place in line with its distributors, SNCF and SBB, and according to the recommendations of the local authorities. The exact conditions of exchange / refund depend, therefore, upon the distribution channel used when purchasing the ticket:

  • If you booked your ticket via SBB: refund at no cost at the ticket counter or via the SBB Contact Center, for tickets for any journey until 4 January 2021 inclusive. Contact SBB customer service.

  • If you booked your ticket via OUI.sncf, ch.oui.sncf or another SNCF distribution channel, for a journey between 9 March and 4 January 2021 inclusive:

- Before the departure of the train: refund / exchange at no cost (except in the event of any difference in the fare) via the tab "My bookings"..

- After the departure of the train: refund online at SNCF customer service: SNCF.com > “SNCF at your service” > “Complaints” > reason: “I have not used my ticket”.

  • If you booked your ticket via a travel agency, please contact them directly to find out the exact exchange / refund conditions.
  • If you are not able to cancel your order directly on the platform, do not hesitate to get into touch with Lyria Customer Service: info@lyria.com

 

The SNCF sales areas at Gare de Lyon are open.

Others traffic information

Traffic information regarding the whole TGV Lyria network can be found in the “Works” infobox.