Our charter

Respect for our customers, employees and the environment is at the heart of everything we do. Because you deserve to travel with a carrier that shares your values. Because you deserve better than flying.

Respect 🌱 

  • Respecting the environment
  • Taking action to reduce the environmental impact of our business
  • Ensuring the health and safety of our customers, employees and partners and keeping their personal data safe

Transparency 💡

  • Adopting a policy of transparency towards our customers and employees
  • Communicating clearly and regularly to ensure information is accessible and understandable by all

Fighting corruption 👊

  • Fighting fraud and corruption in all its forms
  • Fighting and preventing discrimination and harassment throughout our organisation

Diversity 🙏

Promoting cultural and professional diversity within the organisation:

  • Showing respect for Lyria internal culture
  • Respecting the principle of equality between individuals
  • Encouraging teamwork
  • Ensuring diversity is represented at all levels of the organisation

Raising awareness about and providing training on diversity

Accessibility 👀

  • Meeting our obligations on digital accessibility
  • Facilitating access to information and tools
  • Complying with building accessibility rules for customers, employees and suppliers