Contact us

Welcome on the TGV Lyria contact page

If you wish to contact one of our customer service agent by email, please describe your request to our Chatbot below. It will  give you the first explanation and guide you to the most appropriate form. 

We would like to draw to your attention that your personal data (surname, first name, reservation no., etc.) are vital for customer services to process your request. Data will only be conveyed or retained for the period necessary to carry out the task(s) defined above, and are reserved for the use of the internal or external services concerned, located within or outside the European Union. In accordance with the European regulations on personal data protection, you may contact the DPO at [email protected] to exercise your rights with regard to your personal data and their processing. See the confidentiality policy here.