Franz is our chatbot.
He’s very well known at TGV Lyria. His name’s on everyone’s lips. He’s an attentive ear to whom you can explain your troubles. Tell him what you would like to know and let him help you.
You’ll see, he’s got all the answers.
PS: Franz won’t spill the beans. His lips are sealed. That’s right, all the personal data you give him will be kept safe. For example: your surname, first name and booking number, which are essential for processing your request. *