Where to book and buy tickets
From France
Tickets can be booked and purchased:
- In stations and SNCF stores
- In SNCF-approved travel agencies
- By telephone on 36 35 from France (cost of a local call) or +33 (0) 1 84 94 36 35 from a foreign country (price of an interntional call excluding any additional costs of your operator). Once the call goes through, say "Billet" or enter 3. A dedicated bilingual team (French and English) answers you 7 days a week, from 8 am to 8 pm and is also there to provide information on traffic, train times and services.
- From the website www.sncf-connect.com
From Switzerland
Tickets can be booked and purchased:
- In Swiss stations
- In accredited travel agencies
- By telephone, 24/7 via Rail Service on +41 (0) 848 44 66 88 (CHF 0.08/Min).
- From the website www.sbb.ch
- From the website www.sncf-connect.com/en-ch/
Specific information on online booking
From France
Concerning bookings and purchases made online, you can collect your tickets at a station or SNCF store.
To do so, please take the travel reference numbers provided and, for payment, show the bank card used at the time of booking or payment.
From Switzerland
In case you didn't receive your tickets at home on time, please initiate following process:
- Purchase new ticket
- When on board, ask the train manager for the personalization of your ticket.
- Ask for following form : "Après-vente Voyageurs / Envoi à domicile" at a SNCF desk when arriving in France.
- To complete process, you must show credit card used at the time of booking, your booking number and a valid ID card.
If you receive the tickets in the meantime, please return it back at :
Rail Europe
Service clientèle
BP 10012
B-1060 Bruxelles 6
BELGIQUE
From other countries :
If you live outside France or Switzerland, you can book and buy TGV Lyria tickets:
- On www.raileurope.co.uk for the United Kingdom
- On www.sncf-connect.com/en-en/ for other European countries
- On www.raileurope.com for North America
- On www.raileurope.fr for Africa, South America, Asia and Australia
- By telephone on: +33(0)1 84 94 36 35.
Payment cards accepted on sncf-connect.com/en-en/ are those issued abroad by the Eurocard, MasterCard and Visa networks. Please note that for online payments with American Express, and with any other foreign card without an electronic chip.